Focus On Business
Will you pop the red pill?
Early on in secondary school, my English teacher announced to the class that he’d decided which movie we were going to study that year. With bated breath...
Riding the wave of uncertainty
The war in Ukraine, volatile European markets and currencies and challenges across China’s political and economic landscape are just some of the issues...
The whys and hows of digital accessibility
In my previous articles on accessibility (see ‘related articles’ at end), I covered why making your practice accessible is not only the right thing to...
The importance of an HR plan
Imagine how your business would thrive if every employee was a top performer, motivated and committed to doing their best, and an ideal fit with the culture...
The marriage of wellbeing and business performance
Following Dr Emma Gillies’ advice on resilience and burnout last month, David Pearson, of chartered accountants and business advisors BDO Hawke’s Bay,...
Branding on a budget
For many independent optometrists, branding is the bane of their existence (perhaps one of many!). Defining who you are as a business, then successfully...
Resilience, burnout and purple dragons
It’s probably not too common to read the word ‘dragon’ in the same sentence as resilience… far less a purple one! But they are inextricably linked and,...
Empathy: magic glue for the hybrid shopper
Can you remember life before Uber Eats? Or a time before you could split a restaurant bill with your mate on a banking app or order a piping-hot coffee...
Resolving short-term barriers to eyecare
Throughout discussions with the Independent Optometry Group’s (IOGroup) shareholders, one of the key topics has been how best to assist patients through...
Is your practice welcoming to all patients?
Have you ever asked yourself if your practice feels safe and welcoming for people from rainbow communities? If you are asking yourself why that would even...
Will you take them back?
I am sure that it doesn’t feel that long ago when, as affiliated health providers, you were consumed with the introduction of vaccination mandates.
Making your practice more accessible, part 2
In my first article in February, I explained that while accessibility is the right thing to do, it is also the smart thing to do – embracing accessibility...
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